Privacy Policy

Royal Association of British Dairy Farmers (“RABDF”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use and protect personal data when you visit our website, contact us, purchase membership, submit forms or otherwise interact with us through the website.

1. Who we are

Royal Association of British Dairy Farmers
Unit 4 Atherstone Hill Farm
Atherstone on Stour
Stratford Upon Avon
CV37 8NF

Email: office@rabdf.co.uk
Phone: +44 2476 639 317

Website: https://rabdf.co.uk

For the purposes of UK data protection law, RABDF is the data controller for the personal data collected through this website.

2. The personal data we collect

Depending on how you use our website, we may collect and process the following personal data:

your name;
your email address;
your telephone number;
your postal address or organisation details, where provided;
payment-related information where you purchase membership or other services through the website;
information you provide when you complete forms on the website;
technical information such as your IP address, browser type, device information and how you use our website;
cookie and consent preference information.

If you contact us, we may also keep a record of our correspondence with you.

3. How we use your personal data

We use your personal data to:

provide information, services, memberships or other website functionality you request;
process payments and administer memberships or bookings;
respond to enquiries and communications;
manage and improve our website, services and user experience;
maintain website security and prevent spam, misuse or fraud;
comply with legal and regulatory obligations;
keep appropriate administrative and financial records.

4. Lawful bases for processing

Under UK data protection law, we rely on one or more of the following lawful bases, depending on the circumstances:

Contract – where we need to process your data to provide a service, membership, booking or other arrangement you have requested;
Legitimate interests – where it is necessary for the operation, security, administration and improvement of our website and services, provided your rights do not override those interests;
Legal obligation – where we need to comply with a legal or regulatory requirement;
Consent – where we ask for your consent, for example in relation to certain cookies or similar technologies.

Where we rely on consent, you may withdraw it at any time.

5. Cookies

Our website uses cookies and similar technologies to help the website function properly, remember your preferences, understand how the website is used and, where applicable, improve performance.

For more information, please see our Cookie Policy.

6. Embedded content and third-party services

Pages on this website may include embedded content or services from third parties, such as videos, maps, forms or other website features. When you interact with such content, the relevant third party may collect data about you, use cookies or monitor your interaction with that content.

We may also use third-party providers to help us operate the website, process payments, manage spam protection, host forms or support website functionality.

7. Payments

If you make a payment through our website, payment information is processed by our payment service provider and not stored in full on our website. We only receive the information necessary to confirm and administer the transaction.

8. Who we share your data with

We may share personal data where necessary with:

website hosting, maintenance or technical support providers;
payment processors;
spam detection, analytics, form and security service providers;
professional advisers where necessary;
regulators, law enforcement, courts or other authorities where required by law.

We do not sell your personal data.

9. How long we keep your data

We keep personal data only for as long as is reasonably necessary for the purpose for which it was collected, including to satisfy legal, accounting, tax, reporting and administrative requirements.

10. Your rights

Under UK data protection law, you may have the right to:

request access to your personal data;
request correction of inaccurate or incomplete personal data;
request erasure of your personal data in certain circumstances;
request restriction of processing in certain circumstances;
object to processing based on legitimate interests;
request transfer of your data, where applicable;
withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us at office@rabdf.co.uk.

11. Complaints

If you have concerns about how we use your personal data, please contact us first and we will do our best to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection matters.

12. Security

We take reasonable technical and organisational measures to help protect personal data against unauthorised access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, website functionality or the way we process personal data. Any updated version will be posted on this page with the revised effective date.

14. Contact us

If you have any questions about this Privacy Policy or the way we handle personal data, please contact:

RABDF
Unit 4 Atherstone Hill Farm
Atherstone on Stour
Stratford Upon Avon
CV37 8NF